OZEH SOMTOCHUKWU GIFT
Development-Oriented Professional | Community Engagement & Program Support Specialist
Anambra, NG.About
Results-driven development professional with a strong background in Nutrition and extensive experience in community engagement, financial inclusion, and program coordination. Proven ability in data analysis, stakeholder engagement, and implementing grassroots development initiatives to drive positive social and economic impact. Dedicated to humanitarian service, youth empowerment, and sustainable development, consistently contributing to global impact initiatives aligned with values of service, integrity, and community upliftment.
Work
Kimberly Ryan (Firstmonie Agent Network)
|Field Support Executive
Anambra, Anambra, Nigeria
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Summary
Led initiatives to expand financial inclusion and enhance agent network performance, significantly improving access to banking services in underserved communities.
Highlights
Expanded financial inclusion by onboarding and supporting a robust network of agents, increasing access to banking services across numerous underserved communities.
Monitored agent performance diligently and ensured strict compliance with all operational and regulatory standards, mitigating risks and maintaining service quality.
Provided critical technical and customer support to agents, resolving issues promptly to improve service delivery efficiency and elevate client satisfaction.
Collected and reported comprehensive field data, providing actionable insights that informed strategic decision-making and operational improvements for the network.
Roban Stores
|Merchandiser
Enugu, Enugu, Nigeria
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Summary
Managed product displays and inventory, contributing to enhanced customer experience and supporting sales growth.
Highlights
Managed dynamic product displays and implemented efficient inventory tracking systems to optimize stock levels and presentation.
Improved overall customer experience through organized merchandising, directly contributing to supported sales growth.
Ministry of Gender Affairs & Social Development
|Desk Officer (NYSC)
Enugu, Enugu, Nigeria
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Summary
Supported the implementation of gender-focused and community development programs, contributing to women's empowerment and administrative coordination.
Highlights
Supported the successful implementation of key gender-focused and community development programs, directly impacting local communities.
Advocated for women's empowerment initiatives and actively participated in outreach programs, raising awareness and fostering community engagement.
Assisted in the administrative coordination and comprehensive reporting of program activities, ensuring accurate documentation and accountability.
Contributed to various community development service (CDS) projects, enhancing local infrastructure and social welfare.
St. Paul College
|Teacher (N-Power Programme)
Enugu, Enugu, Nigeria
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Summary
Delivered engaging lessons in Home Economics and mentored students, fostering practical life skills and personal development.
Highlights
Delivered comprehensive lessons in Home Economics, effectively promoting practical life skills and essential nutrition knowledge to students.
Organized and facilitated diverse student activities, actively supporting school-based programs to enrich the educational experience.
Mentored students individually, contributing significantly to their academic growth and personal development through guidance and support.
Volunteer
The Church of Jesus Christ of Latter-day Saints
|Primary Teacher
Summary
Provided educational and moral guidance to primary-aged children, fostering a positive learning environment and supporting their spiritual development.
Highlights
Taught and mentored primary-aged children, delivering engaging lessons focused on moral values and spiritual principles.
Organized and led classroom activities, fostering a supportive and interactive learning environment for young students.
Contributed to the personal and spiritual development of children through consistent guidance and positive reinforcement.
Education
University of Nigeria, Nsukka
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M.Sc. (Awaiting Certificate)
Nutrition and Dietetics
Ebonyi State University
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B.Sc. (Second Class Upper)
Home Economics
Languages
English
Certificates
Data Analysis Training
Issued By
United Nations
Software Development (3MTT Programme)
Certified Virtual Assistant
Issued By
ALX
NYSC Certificate of National Service
Skills
Community Development & Advocacy
Community Engagement, Advocacy, Program Development, Social Impact.
Program Support & Implementation
Program Coordination, Project Management, Implementation, Operational Support.
Data Analysis & Reporting
Data Collection, Data Interpretation, Reporting, Decision Support.
Financial Inclusion & Agent Network Expansion
Financial Services, Agent Network Management, Market Expansion, Underserved Communities.
Stakeholder Engagement
Communication, Relationship Management, Partnership Development, Collaboration.
Monitoring & Documentation
Performance Monitoring, Compliance, Record Keeping, Reporting.
Microsoft Office & Digital Tools
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Digital Literacy.
Leadership & Team Collaboration
Team Leadership, Collaboration, Mentoring, Interpersonal Skills.
Nutrition Education
Home Economics, Dietetics, Health Education, Curriculum Development.
Customer Service
Client Satisfaction, Technical Support, Problem Solving, Service Delivery.
Inventory Management
Product Display, Stock Control, Merchandising, Sales Support.